They were very professional, explained everything and answered all of my questions. Karen was very nice and provided good customer service. I would highly recommend this bail bondsman company!
Deidra Johnson
3/02/2026
Kareema Smith
2/27/2026
RELIEF!! To say the least. One phone call
to them, did it all. Bondsman himself was very helpful, straight to the point, and upfront about how to get the situation handled.
Staff is compassionate and understanding and clearly love what they do by helping families. Everything was made clear to me. Thankful for the referral to this company! Called 2 others and they get 0 stars!!
to them, did it all. Bondsman himself was very helpful, straight to the point, and upfront about how to get the situation handled.
Staff is compassionate and understanding and clearly love what they do by helping families. Everything was made clear to me. Thankful for the referral to this company! Called 2 others and they get 0 stars!!
A Google User
2/26/2026
RELIEF!! To say the least. One phone call
to them, did it all. Bondsman himself was very helpful, straight to the point, and upfront about how to get the situation handled.
Staff is compassionate and understanding and clearly love what they do by helping families. Everything was made clear to me. Thankful for the referral to this company! Called 2 others and they get 0 stars!!
to them, did it all. Bondsman himself was very helpful, straight to the point, and upfront about how to get the situation handled.
Staff is compassionate and understanding and clearly love what they do by helping families. Everything was made clear to me. Thankful for the referral to this company! Called 2 others and they get 0 stars!!
Andrea Smith
2/26/2026
Kristen Dunn
2/06/2026
Ive always had great experiences with them. Efficient and understanding. Made payment plans for me as well. Ive been using them about 10 or 15 yrs. They are the best in Columbus.
Teshawn Him
2/06/2026
Jon was amazing! I had a warrant that needed to be taken care of the same day as my cruise, and he came through without hesitation. He was professional, fast, and super helpful during a stressful situation. John explained everything clearly and made the whole process smooth and painless. Because of him, I was able to handle my business and still enjoy my trip. I’m truly grateful and would highly recommend him to anyone needing a reliable bondsman.
Sha’ron Harris
1/31/2026
I can't say enough good things about this company and its employees. I personally had to use their services in a rough patch of my own life. The services they provided were quick, professional and they treated me and my family well. Everybody that works in the office is personable and very friendly; I always find myself having good conversations with the staff whenever I do visit. Overall, I give them 5 stars because they truly care, they always treat you well and they provide you with great service. If you're ever in need of what these companies do, I highly recommend that you use smd & hls bail bonds
chris blank
1/31/2026
Amazing service so fast and the process went smoothly friendly helpful and very compassionate and competent staff if I could give 100 stars I would the absolute best
angela rano
1/20/2026
Анастасія Гриб
1/13/2026
Let me just say that Mike is everything & more. My sister and bf came to him and he tried his hardest to get me out that day but they don’t accept cash or nothing. The next morning he went out early and got me out that day. I really do appreciate him. And Jon is a nice man also he was willing to work with me and my payment arrangements and I really appreciate him understanding what was going on. If you ever need someone to help with bonding you or someone else out please go to them. They even gave my boys a big bag of candy and they love them some candy!! thank you guys.
April Ware
1/02/2026
I can’t say enough good things about SMD & HLS Bail Bonds. From start to finish, Karen, Mike, and John were absolutely amazing. They were professional, responsive, and genuinely cared about helping me through a stressful situation. They explained everything clearly, stayed in constant communication, and made the entire process smooth and fast.
Karen was compassionate and reassuring, Mike was knowledgeable and on point, and John made sure nothing fell through the cracks. You can tell they really know what they’re doing and truly look out for their clients. If you ever find yourself needing a bail bondsman, this is 100% the team you want. Highly recommend!
Karen was compassionate and reassuring, Mike was knowledgeable and on point, and John made sure nothing fell through the cracks. You can tell they really know what they’re doing and truly look out for their clients. If you ever find yourself needing a bail bondsman, this is 100% the team you want. Highly recommend!
honesti Reed
1/02/2026
Quick & Efficient.
Jon & Karen were super nice & explained the process. Paid at 3:45pm,posted at 5:45pm & released at 11pm.
Jon & Karen were super nice & explained the process. Paid at 3:45pm,posted at 5:45pm & released at 11pm.
jessica evans
11/04/2025
Very helpful and quick to response. When I was calling from ND and not in the area for a family member, they kept me up to date and were answering questions before I even asked them.
Megan Zayic
10/21/2025
I had never truly needed to utilize a bondsman service prior to this. Both, Mike and Jon were very polite and pleasant during our communications. Mike was thorough on explaining the paperwork and the communication between us was very comprehensive and professional.
Very understanding of situations that occur along with non-bias judgements. Easy going and down to earth.
If you're in need of a bail-bondsman... these are truly the individuals I highly recommend conducting business with.
You can't go here.
Thank you gentleman for assisting me today.
Very understanding of situations that occur along with non-bias judgements. Easy going and down to earth.
If you're in need of a bail-bondsman... these are truly the individuals I highly recommend conducting business with.
You can't go here.
Thank you gentleman for assisting me today.
Trin Woo
10/14/2025
This is by far the best bailbonds, both Jon & Mike are very professional but also seem to be for the clients. I also have to say that Karen is wonderful she makes my day when I talk to her always polite laughing and just a positive person. Thank you guys for taking care of my friend and working with her. It's been nice getting to know you guys hopefully we won't have to talk on this level again but it's been a pleasure again Thank you Tera Mccune( Friend of Brandy Strohl)
Tera Mccune
10/11/2025
This is by far the best bailbonds, both Jon & Mike are very professional but also seem to be for the clients. I also have to say that Karen is wonderful she makes my day when I talk to her always polite laughing and just a positive person. Thank you guys for taking care of my friend and working with her. It's been nice getting to know you guys hopefully we won't have to talk on this level again but it's been a pleasure again Thank you Tera Mccune( Friend of Brandy Strohl)
Tera “Lil Soldier” Mccune
10/11/2025
From the moment I called them without knowing what to expect, and feeling very anxious, they were kind, knowledgeable, efficient, and worked hard to meet me somewhere in the middle within the confines of my finances. If you have a loved I've that needs your help, they are there for you!
Dena S
10/09/2025
Jon was professional, courteous and kind in helping us navigate this process. He was also fair and willing to work with the family. He also helped educate us on the subsequent steps in this process. Should you find yourself or a family member in this unfortunate circumstance, I would highly recommend.
Tiffany Hunt
9/30/2025


